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Banks and JAMB at war over delays in registration

Benue state candidates are encountering more difficulties in their bids to register for the 2017/2018 Unified Tertiary Matriculation Examinations (UTME), banks and the Joint Admissions Matriculation Board (JAMB) have continued to trade blames. While JAMB has accused the banks of causing the delays, the banks have shot back, arguing that JAMB was solely responsible for generating the Personal Identification Number (PIN), which was the main cause of the delay Mr Simeon Isimishere, the Operations Manager of Zenith Bank, Makurdi branch, said that the banks were not responsible for the delays experienced by applicants seeking to register the JAMB examinations. Isimishere expressed surprise at the allegations by Mr Samuel Umuru, Head of JAMB office in Makurdi, that the banks were responsible for the delays and confusion.

“How can JAMB blame the banks? Generating the PINs is the main headache and that is solely handled by JAMB. The banks only issue what has been generated and given to them, so how can one blame them?” he asked. He said that the banks only receive the payments and issue the PINs. “The problem is that after getting the PINs, most applicants are unable to access the JAMB website.” He explained that the initial PINs that were generated by the board had issues and could not be activated. The official, however, disclosed that the banks were working with the board to resolve the issues and announced that the problems had been “brought down to the barest minimum”. A cross section of the applicants, however said that they were no more experiencing the challenges.

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An applicant, Idoko John, said that he had difficulties activating the PIN that was given to him from the bank and made several trips, from the bank to the JAMB office, to rectify the problem. “Already, the problem has been fixed. We fixed it this afternoon ,” he said. Another applicant, Sesugh David, who was still on the queue in the bank, also agreed that there was much improvement because “the queue is moving fast and there is no much confusion again”. He said that the lines were moving fast, but added that applicants were returning to the bank to complain of invalid PINs.

Reacting to the damage in the Makurdi JAMB office, Mr Moses Yamu, Public Relations Officer of the Benue Police Command, said that the protesters were dispersed before they could commit much havoc. He said that no suspect was arrested, but disclosed that investigation was ongoing. “Normalcy has been restored and officials of the examinations board have resumed their duties,” he said.

Applicants seeking to purchase the JAMB forms besieged the Makurdi JAMB office on Thursday, to protest the cumbersome registration process. The angry applicants broke windows and destroyed the office signpost.

 

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